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Whenever making a check payable to Blue Cross and Blue Shield of Alabama, attach a copy of the invoice or the request for payment to your check. In cases of refunds of overpayments applicable to a specific claim, identify on the Voluntary Overpayment Return form the name of the patient, the contract number and the date of service. By taking these actions you can assure that proper credit will be applied and avoid confusing situations where Blue Cross and Blue Shield of Alabama is unable to determine which account to properly credit.
Last Updated January 2010