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Blue Cross Web Site Help

Adobe Acrobat (PDF) Documents

If you see a link with this symbol PDF icon, it is a PDF document. When you view a PDF, it will open in a new window. To view a PDF, you must have Adobe Acrobat Reader. This is a free program that you can download onto your computer. Download Adobe Acrobat Reader.

Links to Other Web Sites

If you see this icon External web site icon, next to a link, it means that the link will take you to a different web site. The site may or may not be maintained by Blue Cross and Blue Shield of Alabama.

Web Site Search

Use our search engine to find the information you need. The following tips can help you optimize your search.

How to Search
Enter one or more terms in the search box before clicking the search button.  

Any Word
Enter one or more words to find any of the words.

Exact Phrase
Search for an exact phrase by surrounding the phrase in double quotes ("…").

Boolean Operators
Use a plus sign (+) in front of each word or quoted phrase that you want included in your search results. Use a minus sign (-) in front of each word that you want excluded from your search results.

Boolean Expressions
Use AND, OR, or NOT to form a Boolean expression. AND requires, OR allows, NOT excludes. Use double quotes to protect the words "and," "or," or "not" in a phrase.

Examples:

Query Gets the documents with
claim form 'claim' or 'form' or both
"claim form" the phrase 'claim form'
+claim +form 'claim' and 'form'
+claim -form 'claim' but not 'form'
+drug -"claim form" 'drug' but not 'claim form'
(claim OR form) AND NOT drug 'claim' or 'form', and without 'drug'

Capitalization
Capitalization does not affect results. Use capitalized or lowercase letters.