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Durable Medical Equipment Policies

Claims for durable medical equipment, prosthetics, orthotics and supplies should be filed to Blue Cross and Blue Shield of Alabama for Blue Advantage members. When filing claims, utilize the prefix and contract number from the front of the member’s identification card as well as the Blue Cross and Blue Shield of Alabama NPI.

Claims will be processed using the methods outlined in the Medicare Claims Processing Manual provided by the Centers of Medicare and Medicaid Services (CMS). When preparing claims for submission, follow the same guidelines used when filing to Medicare’s Durable Medical Equipment Regional Carrier. Submit all modifiers that are required by the CMS Claims Processing Manual or claims may be denied.

For additional information contact your Network Services Representative.