Go directly to: Content

NOTICE: You are using a browser without adequate or enabled CSS (style sheet) support. This site will appear plain but remain fully useable. To see this site as it is intended, you need to upgrade to a standards-compliant browser, such as the latest version of Internet Explorer or Netscape.


Provider Appeals

Blue Cross and Blue Shield of Alabama has an established appeals process for providers and physicians. The following documentation provides guidance regarding the process for appeals. A form is also available to aid providers in preparing an appeal request.

Providers are required to file all post-service appeals to their local Blue Cross Plan regardless of the member's Home Plan. For example, if an Alabama physician provides services to a member with Blue Cross and Blue Shield of Kansas coverage and a post-service appeal is needed, the physician should complete the  pdf Provider Post-Service Appeal Form and submit it to Blue Cross and Blue Shield of Alabama.

Please attach any additional information and/or medical records at the time of filing the appeal for consideration.

Preservice and concurrent appeals should continue to be submitted to the member's Home Plan.