Frequently Asked Questions
Who is eligible to enroll?
To be eligible for Dental Blue® or Dental Blue® Select, you must be a resident of Alabama and at least 19 years of age or older. To be eligible for Dental Blue® Plus, you must be a resident of Alabama, however, no age restrictions apply.
Is there an annual open enrollment?
Dental Blue® and Dental Blue® Select are available year-round and do not have an annual open enrollment period. Dental Blue® Plus has an initial open enrollment period. If you do not enroll during this initial open enrollment period, you may enroll during the plan's next open enrollment period.
Do I need to have a Blue Cross health insurance plan to purchase dental?
No, our plans are dental-only plans for individuals or families. No matter where you have your health insurance coverage, you can enjoy Blue Cross dental coverage.
How do I pay?
You may pay your monthly premium by eCheck, check, credit or debit card (Discover®, MasterCard® or Visa®). You may also choose to receive your statements electronically or in paper form.
What are the waiting periods?
- Dental Blue® – 180-day waiting period for all Basic Services; 365-day waiting period for all Major Services.
- Dental Blue® Select – 180-day waiting period for all Basic Services; 365-day waiting period for all Major Services; 365-day waiting period for Orthodontic Services.
- Dental Blue® Plus – Adults (age 19 and older) 180-day waiting period for all Basic Services; 365-day waiting period for all Major Services/Orthodontic; Children (up to the end of the month in which the member turns 19).
What are "medically necessary orthodontic services?"
Medically necessary orthodontic services are covered for the treatment of congenital or hereditary conditions which result in craniofacial abnormalities which would require medically necessary surgical correction (as determined by the plan) due to problems related to swallowing, chewing, speaking, breathing, or for acute injury to the teeth from an external force which cannot be stabilized by any other method.