Welcome to Blue Cross and Blue Shield of Alabama

Blue Cross extends a warm welcome to our new members. We would like to take this opportunity to answer any questions you may have about your new health insurance coverage. Please take a moment to review the following questions and answers for information regarding your health insurance plan for 2017.

  1. Why am I being automatically enrolled in a new health insurance plan for the 2017 plan year?
    Your current carrier will no longer offer Individual health coverage in 2017. The Center for Medicare and Medicaid Services and Blue Cross and Blue Shield of Alabama are working together to ensure continued healthcare coverage for members affected by this change. You have been enrolled in a new health insurance plan so that you do not experience a gap in coverage in 2017.
     
  2. What if I want to enroll in a different plan?
    You may enroll in a different plan anytime during Open Enrollment by visiting the Marketplace at HealthCare.gov. However, you must enroll in a new plan by December 15, 2016, to receive coverage on January 1, 2017.
     
  3. When does the Open Enrollment period begin?
    Open Enrollment begins on November 1, 2016. Since you are being automatically enrolled in a new plan, you do not have to re-enroll on the health insurance marketplace. However, it is important that you update your information on HealthCare.gov to ensure you receive all eligible financial assistance.
  4. Is there anything I need to do to ensure healthcare coverage under my new plan?
    No, only if you are enrolled in Blue Cross Select Gold or Blue Cross Select Silver. Members enrolled in these plans will need to designate a physician from the Primary Care Select Physician Network. If you do not designate a Primary Care Select Physician to provide and/or coordinate your care, no benefits will be covered under your plan. To designate a Primary Care Select Physician (PCSP), log in to your myBlueCross account, or register by visiting AlabamaBlue.com/register. Remember to call the physician’s office and ask if he or she is accepting new patients before you designate them as your PCSP.
     
  5. I had a subsidy in 2016. How do I continue to receive financial assistance?
    It is important that you update your information at HealthCare.gov to ensure you receive all eligible financial assistance for the 2017 plan year. If you chose not to have the health insurance marketplace check your tax returns in 2016, you must recertify your subsidy amount or you will not receive a subsidy in 2017.
  6. I don’t want to enroll in one of the plans on the Marketplace. Where can I go to view other plan options?
    For more information about Blue Cross plan options, Shop for Plans now.
     
  7. When do I get my new member ID Card?
    All members who were automatically enrolled into a new health insurance plan for 2017 will receive new member ID cards. Your member ID card will arrive in the mail after November 21, 2016. If you enroll in a different plan other than the one you were automatically enrolled in, you will receive a new member ID card for that plan after completing your enrollment. When you receive your new member ID card, destroy the former card so that you don’t confuse your health insurance benefits.