Email Customer Service

Use this form to email comments and questions to the Blue Cross and Blue Shield of Alabama Customer Service Department. 

Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number(s) on the back of your ID card.




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 (As it appears on your Blue Cross ID Card)



Note: If you are sending this email regarding a member other than yourself, please provide their information below.



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