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Reach us by phone for award-winning, real-time support from Credence.

Member services

For questions regarding your Credence plan, please reach out to Credence Customer Service at 1-833-810-5480.
Other ways to connect
By Mail
Credence Blue Cross and Blue Shield
450 Riverchase Parkway East
Birmingham, Alabama 35244
Physicians and providers
Credence Blue Cross and Blue Shield
450 Riverchase Parkway East
Birmingham, Alabama 35244
Employers and benefit administrators
Credence Blue Cross and Blue Shield
450 Riverchase Parkway East
Birmingham, Alabama 35244