Member Services

When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice.



When you register for myBlueCross, you gain 24-hour access to personalized information.

  • View all of your claim reports
  • Pay your bills online and set up recurring payments
  • Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage
  • Rate your doctor
  • Email or print your ID card
  • Read the latest on health and wellness


Blue Cross At Your Fingertips*

Alabama Blue App

Download the Alabama Blue app for on-the-go information about your health insurance plan and coverage when you need it.

  • Find and map the closest doctor, hospital or dentist
  • Contact us in one click


Already a member?

Use your myBlueCross username and password to sign in to the Alabama Blue app and you can:

  • Look up your deductible, out-of-pocket amounts and common copays
  • View your Virtual ID card(s) and email a copy to your doctor's office
  • Access your contract (and dependent) information
  • Pay your bill
  • View your claims history
  • Rate your doctor based on a recent visit
  • Add a doctor's information to your phone's contacts with one touch
  • Find the nearest doctor, hospital or dentist rated the highest by other patients
  • Check your Health Reimbursement Account and Flexible Spending Account balance, and use your device's camera to submit a photo receipt capture for reimbursement
  • Use the Treatment Cost Estimator to estimate and compare the cost of a doctor visit and treatment prior to having the procedure


myRx Planner

myRx Planner is a medication reminder and scheduler. If you need help remembering what medications to take and when, for you or someone you care for, download myRx Planner and take advantage of the following features:

  • Medication schedules
  • Reminders and notifications
  • Manual entry and/or claims driven imports for myBlueCross members
  • User profiles for dependents or caregivers
  • One-button access to dial pharmacies
  • Geo Pharmacy locator with maps
  • Turn-by-turn directions to pharmacy
  • Medicinal information (contra indicators, missed dosage, interactions, dosage instructions)
  • Access to the device's photo album for photo recognition of medication(s)
  • Guided tour


Health Handbook

Need a quick health reference tool? Our Health Handbook is the perfect resource!

  • Check your symptoms with Symptom Checker
  • View articles about common conditions and diseases
  • Get information about medications
  • Access to a medical dictionary
  • Research medical procedures
  • Learn about natural treatments
  • Personalized notebooks
  • English to Spanish translation
  • Guided tour


Baby Yourself® Maternity App

The Baby Yourself Maternity Program app helps ensure expectant mothers and their babies receive the best possible healthcare during pregnancy by allowing mothers to track their pregnancy and baby's development. This program is available to expectant mothers, regardless of whether or not their pregnancy is normal or high risk. The app provides dynamic features available to those mothers both registered in the Baby Yourself Maternity Program or for those seeking a customized experience, within a personalized pregnancy and parenting resource.

Features include:

  • Daily Journal
  • Timeline view
  • Mood entry
  • Hospital bag checklists
  • Weekly checklists throughout your pregnancy
  • Kick counter
  • Contraction counter
  • Important phone numbers at a glance
  • Belly Circumference Tracker
  • Convenient access to scheduled doctor visits
  • Baby size guide
  • Customizable reports on your progress
  • Daily pregnancy and parenting tips
  • Photo gallery
  • One-button access to dialing your listed physician and/or Baby Yourself Nurse**

** Eligible program participants will receive:

  • Support and educational material from a Blue Cross registered nurse, experienced in prenatal care, labor and delivery and newborn care
  • A personal nurse that you can call with any questions or concerns throughout your pregnancy
  • Care coordination, including the arrangement of home health services when indicated, for high-risk pregnancies
  • Useful gifts that support healthy habits, highlight the importance of prenatal care, and address the changes and challenges that accompany pregnancy


*All apps are compatible with iOS and Android.Member Services