Accessibility Information

Notice of Availability of Auxiliary Aids & Services

Blue Cross and Blue Shield of Alabama is committed to making its information, and technology accessible in accordance with Section 1557 of the Affordable Care Act. Blue Cross and Blue Shield of Alabama provides various auxiliary aids and services, including alternate formats (some of which we may be able to update for you on myBlueCross) and relay services, at no cost to better communicate with people with disabilities.

To request an auxiliary aid or service, you can:

  • Call: (855)-216-3144 TTY users should call: 711
  • Send a fax to: 205-220-2984
  • Send an email to: 1557Grievance@bcbsal.org
  • Send a letter to:
    Blue Cross and Blue Shield of Alabama
    Compliance Office
    450 Riverchase Parkway East
    Birmingham, Al 35244
    Attn: 1557 Compliance Coordinator