EMAIL US
In order to better serve you, please email Blue Cross and Blue Shield of Alabama! It is fast, easy and always available. We currently respond to your emails using the email address you provide in your request.
Beginning September 21, 2020, your email response will instead be sent to our new Message Center. You will simply log in to myBlueCross and access your email response in the Message Center. We look forward to answering your questions.
Email Customer Service
CALL US
Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number(s) on the back of your ID card. If your ID card is not available, you may use one of the Customer Service telephone numbers below.
MAIL US
Corporate Office Address
450 Riverchase Parkway East
Birmingham, Alabama 35244
