Continuity of Care
Continuity of Care is a service that may be offered to our members receiving certain medical care by a physician or other provider whose contractual relationship with Blue Cross and Blue Shield of Alabama is terminating.
This service allows a specified transition period to provide consistent quality medical care. If you want to request continued care with your healthcare provider beyond the termination date, please complete the Continuity of Care Request Form.
If you have any questions, please call the Customer Service number on the back of your member ID card.