Case Management 2025

Better Health Starts with Understanding Your Condition

Get personalized care, advocacy and resources to feel your best!

 

Case Management is a Blue Cross program that helps you manage unexpected health issues or surgeries. If you have health concerns, our registered nurses are here to guide you, coordinate your care and answer your questions. We’re dedicated to providing you the support you need to feel confident about your health.

Have questions about a health condition or surgery? Call us today at 1-800-821-7231 (select option 7), Monday - Friday, 8 a.m. – 4:45 p.m. Central Time, to speak with a registered nurse. We’re here to help!

Your Blue Cross registered nurse coordinates care, advocates and offers valuable support.

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Medical Condition or Diagnosis: Explain your health condition and how it affects you

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Surgery or Procedure: Walk you through what to expect before, during and after

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Treatment Plan: Understand the different treatment options and what’s best for you

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Medication Side Effects: Help you understand your medications

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Preventive Screenings: Stay on top of your health with regular screenings or check-ups

Specialized nurses are also available to help you with:

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  • Oncology
  • Organ transplants
  • Traumatic injury
  • And more

Your health matters to us! Case Management is a covered benefit. Your participation is voluntary, confidential and there’s no extra cost.

Have Questions?

Contact Us

Information contained in this communication is not intended to replace professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding your healthcare needs.