ECM 2025 Content

Unsure About Your Health? Get the Care You Need

Experience personalized, one-on-one support from our nurses!

Enhanced Case Management

Enhanced Case Management (ECM) provides you with a dedicated team to help manage your health. Our nurses can help coordinate your care, find the right specialists, schedule appointments, and connect you with community resources. With ECM, you’re not alone. We’re here to support you every step of the way!

Have questions about your health or need support? Call us today at
1-800-821-7231 to speak with a registered nurse, Monday - Friday, 8 a.m. - 4:45 p.m. Central Time. We’re here to help!

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Why Enhanced Case Management is Key to Better Health

ECM goes beyond traditional Case Management. It offers personalized care from a dedicated team to help you stay healthy and feel your best. Our team helps with complex medical conditions or special health needs and ensures you receive the best care to improve your health and well-being.

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With ECM, you’re not alone!
Your care team is here to help you:

  • Make a plan to get and stay healthy
  • Keep your doctor up to date on your health needs
  • Learn the best ways to take care of your health needs
  • Move safely from one care setting to another
  • Find and receive community and social services

How to Access ECM Services:

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Your doctor or
ECM care team
may contact you

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Your doctor may let
your ECM health plan
know that you qualify

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You can call your
ECM health plan to
see if you qualify

Your ECM care team is built around your needs and health goals and committed to improving your well-being. Enhanced Case Management is a covered benefit, and participation is voluntary and confidential.

Have Questions?

Contact Us

Information contained in this communication is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding your healthcare needs.