At Blue Cross, we prioritize recognizing crisis signs and providing support. These signs may include behavioral, mood, or routine changes, expressing hopelessness or feeling trapped, and discussing self-harm.
Taking these signs seriously and offering support by encouraging professional help or connecting to crisis hotlines and mental health services is essential. Remember, even small actions and supportive words can make a significant difference.
You Are Not Alone.
Together, we can change the conversation and save lives.
If you or someone you know is in distress, please call 1-855-339-9811 to talk with a specialist who can help assess your needs and connect you to the right support. Remember, seeking help is not a weakness but a sign of strength.
Lucet is an independent company providing behavioral health services to Blue Cross and Blue Shield of Alabama members.
Risk factors are characteristics or conditions that might increase the chances of being in a crisis. These may include:
- Mental health disorders
- Alcohol or substance abuse
- Impulsive and/or aggressive tendencies
- History of trauma or abuse
- A previous attempt or family history of suicide
- Feelings of hopelessness
- Local clusters of suicide
- Chronic physical illness
- Lack of healthcare access
Warning signs can serve as indicators that you may be at risk of experiencing emotional distress or facing difficult circumstances. These behaviors could emerge as new, intensified, or in response to a painful event or life change. You might be:
- Engaging in open discussions about the desire to no longer live
- Expressing feelings of hopelessness or a lack of purpose in life
- Voicing thoughts of being a burden to others
- Engaging in reckless behaviors or displaying heightened anxiety
- Withdrawing from social interactions and isolating oneself
- Escalating the use of drugs or alcohol
If you or someone you know shows any of the signs above, you can get help by calling Lucet at 1-855-339-9811 (Formally New Directions). Lucet manages Blue Cross mental health and substance use disorder health benefits for Blue Cross members.
They can assist you with:
- Locating providers
- Scheduling appointments
- Connecting you to resources
- Supporting you through complex care management programs
Your mental health can change over time. It is essential to understand and manage it effectively by doing things like:
Staying positive and practicing gratitude
Seeking counseling or medical attention
Taking care of your physical health
Connecting
with others
Trying meditation or relaxation techniques
This information is provided for general informational purposes. Information contained in this communication is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding your healthcare needs. Never disregard professional medical advice or delay seeking medical advice. Always check your benefits for coverage information and limitations. Lucet is an independent company providing behavioral health services to Blue Cross and Blue Shield of Alabama members.
