Frequently Asked Questions about Labs


Which laboratory tests may be done in my doctor's office?


Some basic tests, such as a rapid strep test or complete blood count (CBC), may be performed in your doctor's office. For a complete list of these tests, click here.


What is an independent laboratory?


A laboratory that is not operated, controlled or funded by a doctor's office or hospital.


When would my doctor use an independent laboratory?


For a more complicated test or a test not listed here, your doctor would either collect a specimen, such as blood or urine, in his or her office and send it to the lab to run tests; or you may be referred to the lab for your specimen to be collected. The lab will send your test results back to your doctor.


What is the Select Lab Network?


Some plans include a special benefit for laboratory and pathology services called the Select Lab Network. If your plan includes this benefit, your doctor must use a Select Lab Network provider for certain lab services in order for your plan to cover services at the highest level.


How do I find a lab in the Select Lab Network?


There are a limited number of labs available in the Select Lab Network. To locate a lab in this network, you can call the Customer Service number located on the back of your ID card, or click here and follow the steps below:

  1. Choose "Other Facility or Supplier" from the list of provider types.
  2. Enter your zip code or state.
  3. Choose "Select Lab" from the "Networks and Plans" drop-down box.
  4. Click "Next".
  5. The page will display a list of labs in the Select Lab Network. Please note: You may need to adjust the "maximum miles for search" and click "Update Search" if the initial search does not provide any results.


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